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1. Pre-sales Service
We have a professional pre-sales service team that is aimed to comprehensively analyze customers’ needs and offer corresponding suggestions. This team will answer customers’ questions in detail so as to make an agreement both technically and commercially.

2. During-sales Service
For every order, some specialized employees are assigned to track the production process and timely inform customers about production schedule, delivery schedule, acceptance check, settlement and other details via email, telephone or fax.

During manufacturing process, our QC team strictly controls every step involved in production and quality inspection according to ISO 9001 quality management system, DIN standards, EN standards as well as customers’ requirements. So, our steel tubes will completely satisfy every client.

3. After-sales Service
The specialized after-sales service team fully understands entire servicing procedure, and business consultation, customer complaint, customer advice and other service items are all provided through telephone, fax or email.

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